Zemini

Cancellation & Refund Policy

Last updated: June 5, 2026

This Cancellation & Refund Policy explains how subscriptions work at Zemini ("Zemini", "we", "us"), how you can cancel, and our no-refund policy. Zemini is a browser-based web app available at https://zemini.ai, and all payments are processed securely through Dodo Payments.

How Subscriptions Work

Zemini offers weekly, monthly and yearly "Unlimited" plans. When you subscribe, your plan automatically renews at the end of each billing period through Dodo Payments until you cancel.

  • Plans renew automatically at the start of each new billing cycle.
  • Your payment method is charged by Dodo Payments at the standard rate for your plan.
  • You keep full access to your plan's features for the period you've paid for.

How to Cancel

You can cancel your subscription anytime, right from your account. Go to Settings → Plan → Cancel plan. Cancelling stops future billing immediately, so you won't be charged again.

  • Open Zemini in your browser and sign in.
  • Go to Settings → Plan → Cancel plan.
  • Cancelling stops all future charges, so no further renewals will be billed.

Switching Plans

If you'd like to move to a different plan, for example from monthly to yearly, you don't need to cancel first. Switching takes effect immediately, and any difference is prorated automatically through Dodo Payments.

  • Plan changes apply right away, so there's no need to cancel beforehand.
  • Charges are automatically prorated based on the time remaining in your current period.

Refunds

Because Zemini is an unlimited digital service, a paid plan is refundable only if you have barely used it:

  • You have made 5 or fewer generations on the paid plan. After 6 or more generations the plan is considered used and is non-refundable.

Refunds apply to the original purchase only, not to automatic renewals or any past billing period. When a refund is approved, your subscription ends and access is removed. Every account also includes free daily generations so you can try the tools before you subscribe.

You can cancel anytime to stop future billing in Settings → Plan → Cancel plan. Cancelling keeps your access until the end of the period you already paid for, then it will not renew.

To request a refund or if you were charged in error, contact us through our support page with your account email.

Contact Us

If you have any questions about cancelling, switching plans, or billing, please contact our support team:

Changes to This Policy

Zemini may update this Cancellation & Refund Policy from time to time. Any changes will be posted on this page with an updated date above. We encourage you to review this policy periodically to stay informed.